Refund and Returns policy for orders in Europe

As a consumer, you have legal rights to change your mind and withdraw from the sale contract with NS97.GR  for any reason and without incurring any penalty within fourteen (14) days from the date on which you (or someone you nominate) received the products purchased from NS97.GR

  • If you decide to return products you will have to pay the return shipping costs
  • All products must be returned in a new and unused state, in perfect condition, with all protective materials in place and tags and stickers attached to them (if applicable), including all packaging, accessories and documents.NS97.GR reserves the right not to accept any return if the product shows signs of wear or has been used or altered from its original condition in any way.
  • Whatever the form of payment used, we will process the refund as quickly as possible and, in any case, within fourteen (14) days from the date it was informed of your decision to exercise your right to return, and once it has checked that the return was carried out in compliance with the above conditions.
  • Purchase by credit/debit card: refund time will depend on the card company, but will normally take place within two billing cycles.
  • Payment by PayPal: refunds will be credited to your PayPal account and will be visible immediately.The actual reimbursement of the credit card associated with your PayPal account will depend on the company that issued the card.
  • We do not accept product exchanges for orders outside Greece, you can return the products and place a new order with the product you want.

 

 

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